Contracting authority

Contracting authority:

Northern Lighthouse Board

Public Procurement Organisation Number:

PMGV-7529-QWXG

Address:

84 George Street
Edinburgh
EH2 3DA
UK

Contact name:

Not provided

Email:

procurement@nlb.org.uk

Telephone:

0131 473 3104

Website:

https://www.nlb.org.uk/

Organisation type:

MINISTRY

Devolved regulations that apply:

None

Procedure

Procedure type:

Below threshold - open competition

Dynamic market:

Not provided

Tenders received:

0

Tenders assessed:

0

Tenders from SMEs:

0

Tenders from VCSEs:

0

Special regime:

None

Scope

Title:

Crisis Media Management

Reference number:

CEPR/CRIS/2531

Main procurement category:

SERVICES

Description:

The Northern Lighthouse Board is looking to award a contract for the provision of Crisis Media Management to commence July 2026 for a period of 4 years.

The service to be provided is Crisis Media Management and associated support to NLB, in the event of a serious incident. The successful contractor will be required to be on call 24 hours / 365 days per annum, including leap years.

In the event of a serious incident, the contractor will be expected to:
•Provide a full press office service with a dedicated phone line for dealing with media enquiries. This will also include management of NLB’s social media channels and website.
•Advise and support NLB spokespeople on dealing with the media.
•Provide a media adviser at the scene or close to the scene of the incident to deal with the media and to provide support to NLB spokespeople.
•NLB will provide the contractor with key staff contact information and general information about its assets. It will be NLB’s responsibility to update this information. The contractor must hold this information on a strictly confidential basis, and it must only be used in the event of incidents or exercises following NLBs written or verbal instructions. Please detail how the information will be stored/managed.
•The contractor will be required to hold and update a list of media contacts.
•The contractor will be responsible for providing NLB with up-to-date details of their advisors.

Ad-hoc Requirements

In addition to the above, you may also be required to provide the following:

Support for NLB’s Communication Officer
From time to time, the Communications Officer may require guidance on managing negative engagement on social media or in the press. While these situations may not constitute a full crisis, they can still pose a risk to NLB’s reputation and therefore benefit from timely support and advice.

Media Training for NLB spokespeople
This is to equip NLB spokespeople with the skills and strategies to handle interviews, press conferences, and public statements with confidence and to communicate key messages clearly, stay on track under pressure, respond to challenging questions, and present themselves in a credible, engaging way across TV, radio, print, and digital platforms.

Exercise
These will take place at either NLB’s headquarters in Edinburgh or at the Oban Base.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://nlb.delta-esourcing.com/tenders/UK-UK-Edinburgh:-Crisis-management-services./Q69R7FS7E8

To respond to this opportunity, please click here:
https://nlb.delta-esourcing.com/respond/Q69R7FS7E8

Total value (estimated):

GBP 65,000 excluding VAT

GBP 78,000 including VAT

Description

Description:

Not provided

Suitable for SMEs:

Yes

Suitable for VCSEs:

No

Contract dates (estimated):

13/07/2026 to 12/07/2030

CPV classifications:

79430000 - Crisis management services.

Contract can be extended:

No

Delivery regions:

UKM - SCOTLAND

Award criteria:

Name: Price per Quality Point / Weighting: 100

Documents

Associated tender documents:

Not provided

Technical specifications:

Not provided

Submission

Enquiry deadline:

30/06/2026 Time: 1600

Tender submission deadline:

07/07/2026 Time: 1400

Submission address and any special instructions:

https://www.delta-esourcing.com/

An electronic auction will be used:

No

Other information

Legal and financial capacity conditions of participation:

Not provided

Technical ability conditions of participation:

Not provided

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):

Not provided

Government Procurement Agreement (GPA):

Not provided

A conflicts assessment has been prepared and revised:

No

Other organisations

Not provided